Information Technology Technician at DigiVie Communications

Are You Ready for a Career You’ll Love?

Are you seeking a fresh challenge with a company that truly values and invests in your talents?

At DigiVie, we’re not just a workplace—we’re a dynamic, privately owned team where you’ll learn a lot, enjoy your job, and be part of something bigger.

About Us
Founded in 2008, DigiVie specializes in cutting-edge IT solutions, including computers, IP voice communication, and Microsoft-based technologies. Operating in the National Capital Region, we deliver white-glove remote and on-site services, ensuring our clients remain safe, happy, and productive.

Clients love us because we care, innovate, and consistently exceed expectations.

The Opportunity
We’re searching for tech-savvy individuals who are passionate about learning and ready to grow within our company. If you’re excited to help businesses thrive and aim to become more than just another employee, this is the role for you.

With access to modern tools, a full suite of products, and services, you’ll have the chance to elevate your career, gain invaluable skills, and work your way into senior roles with competitive compensation.

What You’ll Do

• Master DigiVie’s suite of tools and technologies.
• Support and manage IT infrastructure for our clientele.
• Perform technical assessments and document systems.
• Resolve support requests with strong problem-solving skills.
• Manage projects, including server and IP telephony deployments.
• Conduct proactive maintenance on computers, servers, and networks.
• Communicate proactively and strategically with clients.
• Continuously educate yourself in technology and IT security.

What We’re Looking For

• 1+ years of technical experience in IT support.
• Professional demeanor, strong organization, and excellent English communication skills.
• Basic knowledge of Microsoft Windows, 365, and networking.
• Understanding of domain name registration and DNS management.
• Positive attitude and ability to thrive in a team environment.
• Valid Class G driver’s license and vehicle for local travel.
• Police records check.

Bonus Skills
Experience with:

• Microsoft 365, Exchange, SQL, SharePoint, Active Directory, Azure, etc.
• Virtualization (Hyper-V, VMware).
• Backup systems, antivirus platforms, and IT security.

Certifications and familiarity with tools like:

• MCSA or higher certifications.
• ConnectWise RMM and PSA tools.
• SonicWALL, Dell PowerEdge, WHM/cPanel, SIP telephony, PowerShell, and VMware.

What’s in It for You?

• Starting annual salary of $40,000 increasing to $43,000 post-probation.
• Increases tied to performance and career progression.
• Benefits including dental care, vision care, extended health care, paid time off, and on-site parking.
• A supportive, fun, and dynamic work environment where you’ll genuinely enjoy your job.
• The ability to work both in-office and from home post-probation.

Ready to Join Us?
Take your career to the next level with DigiVie. Apply now to be part of our thriving team in Ottawa! If you are actually interested, you will write a cover letter and tell us why and demonstrate your ability to communicate. We only want to add exceptional individuals to our team who share our passion for delivering outstanding service to our clients.

Job Details

• Type: Full-time, Permanent
• Schedule: Monday to Friday

This is your chance to learn, grow, and succeed in the IT industry with a dynamic team working with a myriad of technologies used by businesses in the National Capital Region. Apply today!